Complaints

The Site for Contemporary Psychoanalysis receives complaints from members of the public who are:-
 
a) A client who is concerned about their existing or historic therapy or analysis with a Site member or trainee.
 
b) A colleague, or health professional, or other who is concerned about an aspect of the work of a Site member or trainee.
 

Please note: The Site offers a space to raise initial concerns in confidence, to help you think about whether and how to take your complaint forward. Every effort is made to ensure confidentiality at all stages of a complaint, however there may be circumstances where confidentiality cannot be maintained. More information on the limits to confidentiality can be provided.

To discuss or make a complaint please contact:  

The Co-chairs of The Site for Contemporary Psychoanalysis: Russel Ayling and Angela Kreeger

Click here to view a pdf copy of The Site’s Code of Ethics and Conduct, pertaining to how members carry out their clinical work with patients and relating to the associated Complaints Procedure.  

Click here to view a pdf copy of The Site Members’ Code of Conduct, pertaining to how members act towards each other and relating to the associated Organisational Complaints (Grievance) Procedure.